SmartCast Specials & Open House

[00:00:20] Speaker A: Hey, this is Lacey with SmartCast, and I'm here today with Emily and my mom. And we are so excited because we are launching our holiday specials next week. And so we just want to give you guys a little preview of what to expect. Thanks for joining us. Emily and mom? Tell me. [00:00:35] Speaker B: Hi, guys. [00:00:36] Speaker A: Hi. Tell me what you both are most excited about for this holiday season and our specials that we're offering this year. [00:00:44] Speaker B: I think I am excited about the injection specials. We're going to be opening a new type of membership that will be announced shortly. I think that a lot of people want botox and filler and things like that, but I think this is going to make it a little bit more affordable. Plus, I think it's nice with some of the specials, you buy X amount of units and you're going to get some for free. I think it's nice reward for when you purchase that. [00:01:07] Speaker C: Mom, I'm excited about the body treatments. A lot of people, they gear up for this. And a couple of things new that we have, the Exion and from BTL, and then also M phase from BTL. This is a great time to purchase a package. They get a discount, of course, we'll have to see them first and do a consultation and then go over pricing with them. But I love the M phase, I love The Exion, and I think we're going to do some specials, pairing those two together. So that's going to be fun. [00:01:39] Speaker A: And I'm excited this year, too. We typically do just a lot of packages, and this year we have some single visit options to offer as well. So I think that will be really good for people that have never been to Smart Skin before to experience a little bit of what we're about. And then they still have through the end of the year to purchase a package if they want to or sign up for the membership. And that way their pricing is even more discounted based on the fact that they'll be a member, for sure. [00:02:06] Speaker B: And plus, if they sign up for a membership, don't they get a gift card or some type of incentive to give to someone else? [00:02:12] Speaker A: Yeah, if they sign up for one of our facial memberships, they get a gift certificate to give away to a friend. And then if that friend comes in and signs up for a membership, they get a free facial back on their account to use for themselves. And then we also have a new toxin membership sign up bonus that they'll get a free Diamond Glow facial. And that's my favorite. Huge. [00:02:32] Speaker C: Yes. [00:02:33] Speaker A: Everybody loves a diamond glow Most definitely. [00:02:35] Speaker C: So one of the things that the clients look forward to every year, we only do it once a year, and that is the Smart Bucks. So this year it's only for members. So only members can purchase these, which is exciting. For them, it's almost like a loyalty program. And they can use these toward upgrades, they can't use it toward packages, and then we'll have it listed out what they can use it toward, but they get real excited about that as well. [00:03:05] Speaker A: Yeah, we made it very easy for our members to understand everything that the Smartbucks apply for this year by naming out every single thing that they can use those for. And the way that our Smartbooks worked is if they pay $250, we match that. And so we actually put $500 in credit on your account to use towards those upgraded services. So it's really a great thing that our clients look forward to every year. So I know that a lot of people have been going through their packages to finish up what they purchased last year because they're ready to buy their new packages for this year. [00:03:40] Speaker B: Yeah, some people timed it perfectly. I had a couple, I think, yesterday that finally finished all of it and they were like, it's time for the new ones. When is it? When is it? Super excited. [00:03:48] Speaker C: And I noticed we're doing something a little bit different too, last year. Okay, so on the Smart bucks, we match 250 and we'll match 250. So that's 500, 500 and we'll match 500. That's 1000. But normally we did 1500 and we'd give them 25 this year, we're actually matching it. And so they'll get an additional 1500, which will be 3000. So that's 500 more on their account that they would normally get. [00:04:16] Speaker B: Sage said it well, Sage said it's essentially almost like half off services, like in the way that it kind of boils down to for their upgrades and things like that. [00:04:24] Speaker A: Yeah. [00:04:25] Speaker B: Definitely goes well with the membership, though, because for people who do the silver and it's like one basic hydrofacial, if they want to do a microneedling needling session, they can use that profit or those monies towards the yeah for the upgrade. [00:04:39] Speaker A: Or if they want to add dermaplaning to their basic facial service membership, if they have the once a month for 95, they can use their Smart Bucks to add on those dermaplanings, or they can use it to add on or upgrade to a diamond glow or a luminous or things like that. [00:04:56] Speaker B: A lot of options. [00:04:57] Speaker C: Explain to me on the Scarlet. A lot of clients don't know this, but tell us about what are Exosomes and why is that so important that they get these with this package or single visit. [00:05:08] Speaker A: So normally they have to add the exosomes on and that's $300 per treatment. So Exosomes is going to be a plant based exosome. So it's a PED in. And so instead of being human derived, it's derived from plant. So a lot of our clients feel much more comfortable with the fact of knowing that it's plant derived. But the benefit of doing Exosomes during a scarlet or any other treatment that causes a micro injury in the skin is it's going to control that inflammation process. So a lot of times you do want to have some controlled inflammation because that's going to promote healing and skin tightening and all of that. But if you can control that inflammation and eliminate the unnecessary inflammation, that's going to cause all that redness irritation, longer healing time, this is going to speed all of that up and give you a faster recovery and a better result and it's just going to enhance your overall results altogether. A lot of people know PRP and PRP is great. However, if you're a little bit older or you're not super healthy or your PRP is just not that rich, then Exosomes is going to be a really great alternative for that because it's always going to be super reliable in the efficacy that you're going to get with your results from that. As well as using an Exosome, you don't have to do a blood draw, which is kind of nice too. [00:06:28] Speaker B: Didn't they say it's stem cells, right? [00:06:30] Speaker A: And it also includes take home product with that as well, which is basically a detox. The detox and repair. The repair is going to continue to help that healing process and aid in hydration of the skin too. And help with any itching that you might experience while your skin is healing. [00:06:50] Speaker B: Which is common for sure. [00:06:52] Speaker C: Explain to the audience also about the injection specials. I know we're going to launch the membership, but the current specials we're going to have for holiday and the holiday specials will go starting Monday all the way through the end of the last day of December. But explain to the audience not only about the injections, but about our open house and what can they expect from that? [00:07:21] Speaker A: So our holiday open house is going to be on the second, third and fourth, which is the first weekend or last three days of the month of November. And then during those three days we're going to have our swag bags to give away. We're going to have food and drinks and all of that. But then we also have the one time of year that we offer a discount on our skincare products that we offer at Smart Skin. It's going to be 20% off and it's only those three days and you can call in and pay for that over the phone as well and we can hold those products for you. So those are the things that we do during those three special days of our VIP open house. But these specials are going to run through the end of the year. We're going to have several different toxin tiered levels of discounts, some buy, some get some free, we're going to have some filler discounts and we're going to have some radius hyper dilute discounts. We're going to have some threading promotions that we're doing. We've got, like I said, sign up for the membership for the toxin and they'll get that free diamond glow, which is a huge added value. And then we've got some new things coming this month to Smart Skin as well, so we're going to be doing some flash sales through the next few months too, so definitely be staying tuned for those. And if there's anything specifically that you would love to see us offer as a flash sale that you don't see on our holiday Open House specials that are going to be available through the end of the year, send it to us. Let us know. We want to know what it is that you're looking for. We want to know what it is that you want to try out. So make sure that you're sending us DMs through Instagram or you're texting our office or let your favorite esthetician know so they can pass it along to us, because we want to hear from you guys and what it is that you're wanting to try out. [00:09:18] Speaker B: For sure. [00:09:19] Speaker C: I know that I'm super excited about the extra training that Dr. Jody got recently with the liquid BBL for the radius and hyperdilute and that's for your booty, and it was amazing. I actually got to be a guinea girl and it didn't hurt at all. Matter of fact, they asked me, on a scale from one to ten, what was the pain level? And I literally said zero because it was a zero. I didn't really have any bruising or anything, so that was really exciting. So those people that want just know, maybe have a little cellulite on the back of their booty or want a little lift or whatever. This is a great question to talk to Dr. Jody about and then pairs. [00:10:08] Speaker A: Really well with Msculp Neo. [00:10:09] Speaker C: Oh, yes, definitely. [00:10:11] Speaker A: It's a great combination treatment to do those together. And then we're really excited to be launching our semi glutides here at Smart Skin. We're going to be rolling that out in the next week as well as hormone replacement therapy. So definitely get with us about getting a consultation for those things to see if you're a candidate for it. I know that Dr. Jody, Lyn and Peyton are scheduling patients already to do consultations to do those initial consults to get people. Yeah, yeah, for sure. [00:10:45] Speaker B: And then the semiglutide is going to be like a weight loss. So for those of you who don't know what that specifically is, it's pretty much going to be like your wingovi or your Ozempic. So it's those diabetic medicines injections that you've heard of that everyone's done so well with losing weight. So I'm excited. That will be fun. [00:11:02] Speaker A: Yeah. And the hormone replacement therapy is locally sourced, so I'm excited about that as well. I know that a lot of people really like things that they know where it's coming from. [00:11:14] Speaker B: Yeah. Plus we're supporting local businesses, which is nice too. [00:11:16] Speaker A: Absolutely. [00:11:18] Speaker B: Like Lacey said for the Open House, it's that first weekend of November it's the second, third, and fourth. We are booking up really fast. There's not that many appointments left, so if it's something that you're interested in, the 20% off the product or the swag bags, I'd definitely reach out to our front desk right away. So that way we can get you. [00:11:34] Speaker A: On our schedule and you can always just pop in and say hello and see what's going on. You don't have to have an appointment to qualify for those things, so come by and just see us if you're in the area. [00:11:46] Speaker C: Eat some snacks. [00:11:47] Speaker B: I'm very excited about that. I was nervous when Lacey nominated me for the menu because I didn't want to disappoint her. But now I feel, like, uber confident. Like, oh, it's going to be good. [00:11:55] Speaker C: Yeah, I'm definitely excited about that. [00:11:57] Speaker A: The food is always a hit, especially the cookies. [00:12:00] Speaker B: Yeah. Lauren, my friend Lauren, her business is called Bless Your Sweets and look her up. She makes amazing cookies. Not only are they pretty, but they. [00:12:07] Speaker A: Taste really good, beautiful and very tasty. [00:12:12] Speaker C: And I believe they're going to have our logo on them, which is always nice. So it's like two for one, promoting her and then promoting us as well. [00:12:21] Speaker B: Didn't you order some other special things? Like, the candles are always a big hit for us every year around the holiday times. Carmen picked out a lot of pretty vases and stuff like that for us to use or holders. [00:12:31] Speaker C: We're definitely going to have the candles coming back as far as, like, for special occasions like Christmas and Mother's Day, Valentine's Day. So we'll have a whole selection of those with some of your favorite holiday scents. And then my favorite is the coffee. So she's going to definitely throw that in with a peppermint. And those should be ready by soon yeah, by our open house. [00:12:57] Speaker A: And our new website will be launched by then too. So definitely check that out. There's a lotspot.com. So October 26, I believe is the official launch date. So definitely by the end of this month, check out our new website. We're so excited. We've been working so hard and so long on this. It's been a long process of getting it just right so that we can educate you all on everything that we have to offer here at SmartSkin and help you to be able to do some of your own research. And then whenever you come in for your consults, then we have a much better idea of exactly what you're interested in so we can make sure that you're being informed on everything that we have to offer because we have so much. [00:13:39] Speaker C: So shout out to Adam for doing that in his company. What is his company? [00:13:44] Speaker A: It's lifted logic. Okay. [00:13:45] Speaker C: And then he's pretty brilliant, though. He's helped a lot of people get started. [00:13:51] Speaker A: Yeah. [00:13:54] Speaker C: I'm very excited. I think it's going to be another hit. We've been doing this for over 30 years so I think we're kind of getting it down pat. [00:14:05] Speaker A: Yeah, we just finished a lunch and learn with our whole team, so that was something different that we got to do this year, is bring everybody together, go over everything that we had to offer on our specials this year, make sure that everybody was on the same page. No one was confused or misunderstood the way that anything was working. So no matter who you ask, when you come into the spa, everybody there is going to be able to help you with 100% authority and what they're talking about. So definitely be asking your favorite estheticians about these specials and which one's going to be the right fit for you because they are ready to educate you on all things that are available for this open house. [00:14:43] Speaker C: And one of the things that I'd like to do during open house is if you've never sat on our incella, we're going to let you come in and sit on it for at least ten minutes to kind of get a good feel for it and what it does. Lacey, explain that real quick what the Mcella does. [00:14:59] Speaker A: The Mcella does 11,000 kegels for you in 28 minutes. It's recommended that you do once a week for six weeks or twice a week for three weeks rather. Sorry. And then you can maintain after that as needed. It doesn't hurt. There's no downtime. You don't have to take your clothes off. You can sit on the chair fully clothed. Some people even notice a difference after one. [00:15:21] Speaker C: I've definitely noticed a difference after one. [00:15:23] Speaker B: And it's like targeted pelvic floor therapy, correct? Yeah. [00:15:26] Speaker C: And it's also good for men as well. [00:15:28] Speaker A: It does, it helps with erectile dysfunction in men. So it's not just for women, it's for men as well. I love the yamsela. [00:15:37] Speaker B: I think everyone, I mean, people come into work like employees and sit on it before people try to beat each other to get there to get the chair. [00:15:44] Speaker C: Yeah, I would. [00:15:45] Speaker B: Not a bad thing. [00:15:46] Speaker C: No, not at all. [00:15:47] Speaker B: Yeah. [00:15:48] Speaker A: And everybody looks forward to this time of year too, to do their maintenance packages on their MSC Neo or to take advantage of their first time ever package of Msculpt Neo. Our results with the M Sculpt are fantastic. It is by far one of the most impressive body treatment outcomes that we have ever seen. And we've been, like my mom said, in this industry for 30 years. Sometimes body treatment technology can be hit or miss with certain people and what they respond to. And we always get fabulous results with the Msculpt Neo. Not only is it going to make you look better, but it's going to make you feel better too. Like you're going to get so much more rest at night. You're going to have more energy. It releases ATP in the brain, so it makes you super happy and energetic. It's going to give you better posture, it's going to reduce any fall risk for older clients. [00:16:39] Speaker B: Lot of benefits. [00:16:40] Speaker A: Lots and lots of benefits. Besides just the cosmetic, which I'm a huge fan of as well. But pairing that together with the Mcella to do both of those treatments together, you're just going to get an overall fantastic result. [00:16:52] Speaker B: BTL said it best. Core to floor, right? [00:16:55] Speaker A: They do, yeah, that's their motto. [00:16:57] Speaker C: And with the exion, are we still the only account in Alabama that has this machine? [00:17:04] Speaker A: I believe so, yeah. I haven't been told otherwise. [00:17:06] Speaker C: And we're a kol account for them. [00:17:09] Speaker A: Yeah. So anybody that they have that is wanting to learn more information about this device, they send them to us because we're considered the experts in all things BTL. Yay. [00:17:19] Speaker C: We definitely love the partnering with BTL. [00:17:23] Speaker A: Oh, yeah. [00:17:24] Speaker B: When this company's grown substantially, that speaks to me for itself saying how well that it works. Because I don't think that so many people would get on board if it wouldn't have know worth what they said it did. [00:17:36] Speaker C: And as long as I've been in this industry, I've seen so many things fads come and go. My grandfather used to say it best. He says, you could take a barrel, fill it up, fill it up, turn it over and start over. And that's pretty much what you can do in this industry. Although I'm going to say the last five, six years, I have been fully impressed with the latest and newest technology that actually works. [00:18:04] Speaker A: Like the mPhase? [00:18:05] Speaker C: Yes. Like the mPhase. I was a cheerleader to get that one on board. I literally ran to the bus when they did a bus tour here. And I was able to get a treatment and we purchased it. Let's see, the bus tour was on Thursday and we purchased the machine on Monday. [00:18:23] Speaker B: Yeah, I think anything that's non invasive too, that's going to give you similar results is always a good option if someone's not a candidate for surgery or if they don't maybe want to take that route. I mean, this is a perfect yeah. [00:18:32] Speaker A: There'S a lot of people that have been seeing us for years that just didn't want to be injected or they don't like needles for whatever reason. And this has been their go to treatment. And it's not that it's going to take the place of botox or fillers, but it can if that's not an option for them and then it can also enhance the results with toxin or fillers, it's a win win. I personally get toxin and fillers and I still did the mPhase and I saw a huge significant difference with only three treatments, I still have not had a chance to do my fourth yet. And it's been a long time since I did that. [00:19:04] Speaker B: Comparing it to like drinking a milk or drinking a protein shake with working out, like if you add two things together, you're going to get a better outcome. [00:19:11] Speaker C: Layering is always best. Yes. [00:19:13] Speaker B: Plus our bodies are complex so I mean it's not like a simple black or white thing. There is gray. [00:19:19] Speaker A: And now that we have the Exion, they are going to get some complimentary exion treatments with their Mface packages which is just taking those results to the next level. We love the Exion, it's great. And then it also has the Mfim on that platform as well and our clients are loving that as well. [00:19:36] Speaker C: And what is that? [00:19:37] Speaker A: The Mfim 360 is the Women's health. It's a vaginal rejuvenation device and it treats internally and externally, no downtime, no pain. They do once a week for three weeks and they get internally and external treatment from that. So it's going to help with dryness sexual pleasure and as well as the visual benefits of the external tightening as well. [00:20:07] Speaker C: And we're running a special with that too. So they'll get some encella with that. [00:20:12] Speaker A: Complimentary which pairs amazing together. Yeah, those work really well together. [00:20:16] Speaker C: And then all of our members have noticed we've been doing some renovations on a part of our business and we've turned in a room to the new injection room and everybody will have to check it out. It's beautiful and it gives them more room to be able to move around and just to be able to do more things in there. [00:20:40] Speaker A: And so now we have another aesthetic room because the previous injections room is now an aesthetic room. So now we have even more treatment rooms to serve our clients, which we need. Yes we do because we are running out of space and so our Msculpt Neo room has freed up some space in there and that looks so much nicer. Anybody that comes in sees how much equipment that we have and sometimes we're having to move equipment around and now we're finding homes for these pieces of equipment and rooms now that we have more space, which is great. [00:21:13] Speaker B: Yeah, I do like the fact that we simplified a lot of this. The clients are still getting the specials and they're still getting the great deals for Christmas. But it's not super overwhelming. Yeah, just very straightforward, very easy to. [00:21:26] Speaker A: Understand, which I like try to make it easily accessible. But again, please reach out to any of us if you have any questions about anything. All of these specials will also be available on our website for purchase too. So if you can't come in or you want to buy gift certificates and you can't come in, you can purchase those through the website as well and they'll be emailed to you. But of course you can always come in as well and purchase those gift certificates. We have our little gift card bags. We had a local artist draw our building and we had it put on our shopping bags and it is so cute and we love being able to support that local artist. And so it has the picture of the front of our building. I love it. It's so cute. [00:22:12] Speaker C: He did such an amazing job. He sat out front with a pen and drew this. [00:22:17] Speaker B: Yeah. That's pretty amazing. To do it in a pen, I would need a pencil. [00:22:21] Speaker A: Yeah. [00:22:21] Speaker C: To erase. [00:22:22] Speaker B: I couldn't do any of it. But he did it in a pen like, that's. Mind blowing. [00:22:26] Speaker A: I mean, he was dedicated. He was all in. [00:22:28] Speaker B: I'm like he's got a lot of faith. I'm really impressed. [00:22:31] Speaker A: It's like using the old school typewriter. [00:22:33] Speaker B: Instead of, oh, my God, there's no going back. [00:22:35] Speaker C: The only negative thing about this is I did not get his name or number, so his name is Pierre, and. [00:22:43] Speaker A: He got our card. [00:22:44] Speaker C: Oh, good. Yay. Yes. Thank you, Pierre. [00:22:47] Speaker B: We love you. [00:22:48] Speaker A: It was actually his idea to put the drawing on a bag. [00:22:51] Speaker C: How smart is that? [00:22:52] Speaker A: I know, because I showed him the other one that Emily had made for you last year that her friend did that was in color, and he was like, that's beautiful. But sometimes doing things in color can be kind of tricky. But what you can do with mine is have it transferred and use it for your marketing or your shopping bags or anything like that. And I was like, oh, my gosh, that's brilliant. Yeah. [00:23:11] Speaker C: And we should have had your friend to make cookies with this. That would have been fun. Yeah, we could still do that. [00:23:17] Speaker B: Look, it's still out there. The offer is still out there. [00:23:19] Speaker C: Let's do it. [00:23:20] Speaker B: Lauren, I'm sorry. Ahead of time. I know that we've given you 16 different things, but we love you. [00:23:25] Speaker A: How would she do that? Just a transfer? [00:23:27] Speaker B: Yeah, like a transfer. But, I mean, you've seen some of the stuff she's done. It's been pretty intense. [00:23:30] Speaker A: Her free hand art is unbelievable. [00:23:34] Speaker C: Just so you'll know, I'm actually having homewood what's the name of the homewood place down there that framed your artwork? [00:23:44] Speaker B: Just it's across from Taco Mama right there, like, by Edgewood Creamery and stuff, right? Isn't that I can't think of framers. I think maybe yeah. [00:23:54] Speaker C: They did your artwork that you did for me, but they're actually framing his, too. They're doing a weighted frame for me, and I can't wait to see that. I'm really excited about I love art and I love supporting artists. [00:24:07] Speaker B: I also forgot to mention one of Sage's friends, Michael. He owns the cookie to be. I've ordered some truffles from his company to help support his small business as well. So that's going to be at the Open house as well. So shout out to Michael and the cookie jar we love supporting local businesses because they support us. I think they actually brought us cookies and stuff not too long ago for all the staff to try. They really were. Yeah. [00:24:30] Speaker A: If you have a small business that you would like to but seriously have us support, we would love to. [00:24:36] Speaker B: Yeah, most definitely. I think that's what it takes nowadays. [00:24:39] Speaker A: Absolutely. [00:24:41] Speaker C: It's all about teamwork. [00:24:42] Speaker B: Yeah, definitely. [00:24:45] Speaker A: Well, we're so excited to share these specials with you guys. We're so excited to share the knowledge of education, of all the new services and devices and all the new treatments and offerings that we're going to have here at Smart Skin. Now, please reach out to us with any questions that you might have, any concerns, anything that you would like to see us add to our flash sales. We are more than happy to take those into consideration and make those an option for you all. Thank you all so much for your continued support of our small business. We really appreciate each and every one of you more than you could ever know. And we just can't wait to see what the future holds for us.